Receptionist

Volunteer Role: Receptionist

Role Overview:

We are seeking a welcoming and reliable volunteer to be the first point of contact at Men Only IOW. As a receptionist, you will play a crucial role in creating a friendly, supportive environment for visitors and callers.

Key Responsibilities:

• Greeting visitors and making them feel welcome

• Answering phone calls and directing enquiries appropriately

• Keeping reception and communal areas tidy and organised

• Managing sign-in procedures for visitors

• Assisting with basic administrative tasks when needed

• Providing general information about our services

Skills & Experience:

• Friendly, approachable, and professional manner - Required

• Good verbal communication and listening skills - Required

• Basic computer skills (for handling emails or logging information)  Essential

• Ability to handle confidential information sensitively  Essential

• Confidence in dealing with a variety of people  Essential

What We Offer:

• A chance to make a real difference in the community

• Experience in customer service and administration

• A supportive and inclusive volunteering environment

Location: Rodger & Steve’s Place, 134 High Street Ryde, PO33 2RJ Hours: Monday – Friday, 9:00 AM – 1:00 PM or 12:00 PM – 4:00 PM Commitment: Flexible, but with a minimum of one shift per week